Configure your AI concierge to greet customers warmly and collect context automatically.
The first interaction sets the tone for the entire customer experience. An AI receptionist ensures every customer feels welcomed and understood from the moment they reach out, while collecting crucial context for your human agents.
Never miss a customer inquiry. Your AI receptionist works around the clock, providing instant responses.
Personalized, empathetic responses that make customers feel valued from the first message.
Automatically gathers customer details, issue type, and urgency level before connecting to a human.
Routes conversations to the right agent or department based on the collected context.
Configure how your AI receptionist speaks. Choose from professional, friendly, or casual tones, and provide examples of your brand's communication style.
Create different greeting sequences based on the channel (chat, email, phone) and time of day. Include your business hours and automated responses for off-hours.
Define what information is most important to collect from customers. Set up intelligent follow-up questions that adapt based on the customer's responses.
Connect your AI receptionist to your existing tools - CRM, help desk, knowledge base, and team communication platforms.
Track key metrics like response time, customer satisfaction scores, and conversion rates from initial contact to resolution. Most companies see a 50% improvement in first-contact resolution.
Start with a simple greeting and gradually add complexity. Test different approaches with small customer segments before full rollout.